Online Ordering

We will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18.
By placing an order you confirm that you are at least 18 years old and we reserve the right not to deliver if we are unsure of this.

We do our best to ensure stock quantities on our website are accurate but we cannot guarantee availability of all products. In the event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order.

We reserve the right not to accept any order.
The placing of an order anywhere on our website does not constitute a contract, which is made only when we accept your order and process payment.
We do not have a minimum order quantity however, there is a delivery charge for orders under £60 (inc VAT).

Delivery

For orders of all items we normally guarantee delivery within five working days of your order.

We use an independent courier. It is your responsibility to ensure that the delivery can be received in person as a signature will be required. Deliveries are only made Monday to Friday.

If you are out at the time of delivery you will be left a card asking you to contact the local depot who will be able to rearrange delivery.

The products will be returned to us if they have not been collected from the courier 7 days after the first delivery attempt, and we reserve the right to pass on the cost of re-delivery in this event.

No one who is or appears to be under the age of 18 will be allowed to accept the delivery on your behalf. If this occurs, the delivery will be returned to the depot where you will be able to rearrange delivery.

Mainland UK delivery (excluding Scottish Highlands) is £5, for all orders under £60 (inc VAT).

We only deliver to UK Mainland addresses. We do not deliver to PO Box addresses.

Due to the fragile nature of the products sold, breakages do occasionally occur. In the unlikely event of this happening, please contact us with proof of the damage to allow us to put this right.

Prices

All prices are inclusive of UK VAT.
If you require a VAT invoice/receipt please email us at shop@shakespearedistillery.com quoting your order number.

Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.

We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before (but not after) we accept your order.
Promotional prices and offers are as stated and there are no further discounts available. Any promotional end date is to be used as a guideline only, we reserve the right to amend the promotion at any point during the promotional period.

Please note that prices on this site may vary from those in our shops or events and special offers on this site may or may not be available in our shops  or events and vice versa.

 

Cancellations

You may cancel your order at any time until fourteen days after delivery.

Should you decide to cancel your order before it is dispatched, you shall be entitled to a full refund.

Should you decide to cancel your order after delivery is made, you shall be entitled to a refund less the costs of delivery and will be expected to courier the goods back to us at your own cost in merchantable condition.

Correspondence

In the first instance please contact us by e-mail, or telephone, as indicated on this website.

This website is operated by Shakespeare Distillery Limited. Registered company number 9658841. Registered office: 3 The Courtyard, Timothy’s Bridge Road, Stratford upon Avon, CV37 9NP, United Kingdom.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.