Part time Distillery Host & Tour Guide
Are you passionate about spirits? Are you eager to learn and share this knowledge with others? Are you an engaging story teller, able to entertain groups of people? If so you may be the ideal person to join our distillery experiences team.
Having been awarded Tripadvisor’s Travellers’ Choice Award 2021 we are busier than ever with our distillery experiences, which typically run from Wednesday to Sunday each week. Our experiences comprise of Distillery Tours, Gin Schools (where you get to develop a gin recipe, distil and bottle it, all whilst having a few drinks and laughs along the way) cocktail masterclasses and gin tasting river cruises.
We now have an exciting opportunity to join us as a Part Time Host and Tour Guide to support the delivery of these experiences with hours from 20 – 30hrs a week to suit, you will often be the first point of contact so it is important that you are warm, friendly and confident with a positive outlook and a great ambassador for the distillery.
- Deliver an informative, fun and engaging distillery experience for all guests
- Review bookings for the day and produce the daily guest check in sheet
- Prepare the experience space for each event, ensure it is clean, laid out correctly with correct amount of glassware, equipment and garnish in place
- Greet and check guests in
- Gain sufficient knowledge to be able to talk confidently and knowledgably about Shakespeare Distillery and the wider craft spirits category to guests
- Ensure the distillery shop is adequately stocked throughout the day
- Liaise with the distillery team to understand what production activities are underway each day to be able to accurately explain this to guests attending an experience
- Prepare and serve alcoholic and non-alcoholic beverages to guests
- Support other team members by helping in the shop/café/phones as and when the need arises to maintain a high standard of visitor experience
- Support other one-off activities as required
We are a small team with big ambitions. We work in a fun, relaxed and supportive environment. You have the opportunity to get involved in shaping the businesses future and we believe in allowing team members to play to their strengths each day.
- We offer staff discounts for all Shakespeare Distillery products
- Nest pension
- 28 days holiday per year (pro rata for part time workers)
- Competitive salary
- You will be a confident and engaging communicator
- Able to build relationships with people with ease
- You will have, or be able to acquire quickly, a strong knowledge base of the craft spirits sector
- You will have, or be able to acquire quickly, the ability to create and serve cocktails
- You will have great time management skills, ensuring experiences run to time
- You should be organised with an ability to work unsupervised
- You should be proficient in the use of MS Office software, including Word and Excel
- You should strive to work efficiently, looking for opportunities to improve working practice
- You should be able to work with accuracy and attention to detail
- Be flexible and be able to work weekends and some evenings
Established in 2015 in Stratford upon Avon, Shakespeare Distillery is an artisan spirit producer, we are passionate about creating high quality spirits and sharing this passion through our visitor experiences.
Shortlisted twice in the 2021 prestigious West Midlands Tourism Awards for Experience of the Year and Small Visitor Attraction of the Year.
We won Best New Visitor Attraction Award at the 2020 West Midlands Tourism Awards, and have recently been awarded Tripadvisors Travellers’ Choice Award 2021 together with receiving many hundreds of positive reviews on sites such as Tripadvisor, Facebook and Google attesting to the quality of the experiences.
We can therefore confidently and proudly declare that our visitor experiences are great, we put everything into making sure our guests have a fun, informative and engaging time.
Part-time hours: 20 – 30hrs a week are available to suit
Salary: £11.00 per hour
- On-site parking
- Store discounts
- Day Shift